Management & Operational Leadership

The rising interest for leadership best practices continues to confirm itself with sessions dealing with the most recent approaches in the key areas of Safety, Management and Reliability.


Management & Operational Leadership Program
Safety Program
Room : Saint-Denis
Tuesday, February 5
Session 1
10:30 - 12:00

Chair: Michel Paquette, Domtar
10:30
Session 1
Shane Bush, Co-founder BushCo HPI
Shane Bush will come and present what Human Performance Improvement (HPI) is all about. Statistics and results of other organizations/companies, who have already implemented this process, will be discussed. Attendees will hear about the HPI tools and defenses that are intended to reduce individual error rates, but more importantly reduce the “Consequences” of errors at critical steps.
Human Performance Principles
1. People are fallible, and even the best make mistakes.
2. Error-likely situations are predictable, manageable, and preventable.
3. Individual behavior is influenced by organizational processes and values.
4. People achieve high levels of performance based largely on the encouragement and reinforcement received from leaders, peers, and subordinates.
5. Events can be avoided by understanding the reasons mistakes occur and applying the lessons learned from past events.
Session 2
13:30 - 15:00

Chair: Michel Paquette, Domtar
13:30
“Lake Utopia Paper’s Hazard ID Program – the mill’s journey to a more active an proactive safety program”
Adam Hatt & Ron Guitard, Lake Utopia Paper
14:00
''Management of Change Process to Control Safety & Environmental Risks, Improve Equipment Reliability and Reduce Maintenance Costs''
Michel Coté, NORDA STELO
14:30
“Improving Worker Safety with Smart Technology”
Anne-Sophie Tétrault, Cognibox
Session 3
15:30 - 17:00

Chair: Michel Paquette, Domtar
15:30
“Health and Safety Investigation Process – the Domtar Windsor Approach”
Michel Paquette, Domtar Windsor
16:15
“Counter employee distress: how to create a safe, healthy social and psychological climate in the workplace”
Caroline Biron, Laval University
  • How are social and psychological issues handled in the organization?
  • What are the repercussions of healthy social and psychological safety environment on your management and your personnel?
  • How to better equip managers to deal with issues of social and psychological risks?
  • A reflection and demonstration as per analysis of case studies
    Wednesday, February 6
    Session 4
    10h30 - 12h00
    Présentation en français sur la santé/sécurité
    10h00
    ''Gérez la santé sécurité. 20% d’efforts… 80% de résultats !''
    Marc-André Ferron, Gestion Authentique
    Session 5
    13:30 - 15:00
    Table ronde en français sur la santé/sécurité
    Chairs: Paul Falardeau, Robert Dufresne, Produits forestiers Résolu
    Table ronde sur le cadenassage et comment atteindre 0 accidents – interactions plancher.
    Reliability Program
    Tuesday, February 5
    Room: Mansfield
    Session 1
    10h30 - 12h00
    Présentation en français sur la Fiabilité
    Meilleures pratiques en Fiabilité et ce qu’il faut pour être premiers de classe
    10:30
    ''Trois étapes (simples) vers les meilleures pratiques de fiabilité''
    Guy Nollet & Mattieu Berlinguette, Contrôles Laurentide
    Wednesday, February 6
    Room: Saint-Denis
    Session 2
    8:30 - 10:00

    Chair: Ian McKinnon, Reliability Solutions
    8:30
    ''Reliability and Maintenance excellence''
    Christer Idhammar, Founder and CEO, IDCON INC
    9:15
    Domtar Windsor’s WINTEAM approach
    Frédéric Tremblay, Domtar Windsor
    Session 3
    10:30 - 12:00

    10:30
    ''Re-Thinking the House of Reliability … Achieving Step Changes''
    Ian McKinnon, Principal Partner, Chief Development Officer – Reliability Solultions
    What are the events in history that have caused us to perform the way we do? Why is it we respond the same way to performance needs or machinery failures? How have we got to where we are today? How can we use discovered failure patterns to redefine where we need to be? In using all the present advances in technology and machinery how do we begin to identify the right order for all the required pieces within our manufacturing organizations? Read more...
    Session 4
    13:30 - 15:00

    13:30
    ''Assessing our Skills Gaps …''
    Ian McKinnon, Principal Partner, Chief Development Officer – Reliability Solultions
    Where are our trades and operating rank skill sets today? If we are relying on apprenticeships to deliver the hands-on needs of tomorrow we may be missing essential elements to move reliability, predictability and sustainability profitably forward. Read more...
    Session 5
    15:30 - 17:00

    Chair: Ian McKinnon, Reliability Solutions
    15:30
    ''Best practices in Lubrication at Irving Paper''
    Tony Bass, Sean McKinley, Irving Paper
    16:00
    ''Reliability Best Practices : simple steps but…..''
    Guy Nollet, Contrôles Laurentide
    16:30
    ''Mill Cooling – lowering total O&M costs in Canada’s challenging climate''
    Steve Birtch, Aggreko
    Management Program
    Tuesday, February 5
    Room: Mansfield
    Session 1
    13:30 - 15:00
    Session en français sur le Leadership
    Présentation sur le Leadership situationnel et comment aider à aborder les problématiques de gestion telle que vécues sur le plancher
    Bgén (ret) Richard Giguère, OMM, MSM, CD
    Thursday, February 7
    Room: Saint-Denis
    Session 2
    8:30 - 10:00
    Best Practices in Management – Knowledge Transfer, Project Management and Novel Approaches in the Manufacturing Sector
    Chair: Michel Bertrand, Domtar
    8:30
    ''Best Practices for Pulp and Paper Projects for clarity of project objectives, project controls and risk management – what needs to be done to ensure that your project will be carried out successfully''
    David Mead, Independent Project Analysis (IPA)
    Overview:
  • Best practices in project management
  • Utilization of stats and big data to help the planning process of projects
  • Better use of capital investments in industry
  • The stage-gated process for project approval
  • 9:00
    ''The Project Portfolio Management (PPM) program ''
    François Chrétien, Orchestra, Vincent Corbeil, Domtar Windsor
    Overview:
  • Prioritization software pour planning and execution of projects
  • Prioritization approach through criteria analysis, for objective selection of options
  • Facilitates global overview of a series of project requests
  • Project execution follow-up and utilization of resources
  • Collaborative approach with access to information for all actors
  • 9:30
    ''Knowledge transfer for your operations and maintenance personnel''
    Michel Bertrand, Domtar Windsor
    Session 3
    10:30 - 12:00
    Artificial Intelligence (AI) in the manufacturing sector and the pulp and paper industry
    Chair: Michel Bertrand, Domtar
    There is starting to be growing attention from pulp/paper mills on how to use operational data from industrial processes in an artificial intelligence context. And ultimately how A/I could help build predictive models for decision making at different levels in the mill such as Management, Processes, Maintenance, Energy Management and others.
    10:30
    ''The Journey to Intelligent Industrial Operations using AI: A Real-World Success Story''
    Mahyar Khosravi, Canvass Analytics
    11:00
    ''The Technological Foundation for Your 4.0 Transformation''
    Paul Trelc, Braincube
    11:30
    ''Decision Support Systems for Abnormal Events Management in Pulp and Paper Mills Using Artificial Intelligence''
    Ahmed Ragab, Polytechnique Montreal
    Session 4
    13:30 - 15:00
    Industry 4.0 and Managing change
    Chair: Michel Bertrand, Domtar
    13:30
    ''Irving Paper – Professional Paper Technologist Program''
    Jordan Hayes, Irving Paper
    14:00
    ''Forestry 4.0''
    Francis Charette, FPInnovations
    14:30
    ''Artificial Intelligence (AI) in the manufacturing sector and the pulp and paper industry ''
    Brendan O’Shea, EMAGIN Clean Technologies Inc.